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How to Get a Captioned Phone | Hard of Hearing

How to Get a Captioned Phone | Hard of Hearing

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CapTel (short for Captioned Telephone) is a specialized telephone service designed to help individuals with hearing loss better understand phone conversations. Using a CapTel phone, users can both hear the caller's voice and read real‑time captions of what the caller is saying on a built‑in display

CapTel is an invaluable accessibility tool—offering a natural, interactive phone experience by combining hearing and reading. It’s particularly helpful for improving clarity, independence, and confidence during everyday calls.

Why we know this works

We love Captel because it allows those that are hard of hearing to maintain independence by allowing them to read the conversation while listening. This allows the user to maintain their quality of life by being able to manage life tasks and engage in social calls.

How to access this resource

Go to https://www.captel.com/

Frequently Asked Questions

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